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John Wiley, New York, 2003. - Managing Crises Before They Happen: What Every Executive Needs to Know About Crisis Management, by Gus Anagnos, AMACOM, New York, 2000. - Crisis Management: Planning for the Inevitable by Steven Fink - Why Some Companies Emerge Stronger And Better From A Crisis: 7 Essential Lessons For Surviving Disaster by Ian I. Mitroff - Harvard Business Review on Crisis Management (A Harvard Business Review Paperback) by Norman R. Augustine - The PR Crisis Bible : How to Take Charge of the Media When All Hell Breaks Loose by Robin Cohn - Crisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos on the People You Lead by Gene Klann - The Essential Guide to Managing Corporate Crises: A Step-By-Step Handbook for Surviving Major Catastrophes by Ian I. Mitroff |